.png)
Job Description
The Customer Service Manager is mainly responsible for leading a team of customer service representatives in providing efficient, friendly, and quality service to customers.
Skills Required
- Communication Skills
- Problem-solving ability
- Relationship management
- quality_understanding
- team_leadership
Qualifications Required
- At least 6 years of relevant banking experience
- Bachelor's Degree in Marketing, Banking, or Finance
Tags
Banking & Financial Services
QNB Group
compliance_regulatory_requirements
customer_service_management
marketing_strategy
performance_monitoring
qatar
quality_improvement